The Division of Operational Support has direct oversight of compliance and operational reviews, attendance policies, appropriate campus planning development, the development and coordination of ITP guidelines, district and student accountability reporting, program evaluation and records retention. The Division of Operational Support monitors school programs for compliance with TDCJ and WSD policies, generates and monitors WSD performance data, and compiles and distributes accountability data. The division coordinates internal and external research, provides ITP training and support for all schools, provides attendance policy training and responds to attendance issues, and serves as liaison to private prisons, parole and the American Correctional Association (ACA). The division also has oversight of all contracted Post-Secondary educational programs, Recreation programs and the Radio and Television Department.
Operational Support staff prepares the WSD Annual Performance Report, WSD District Improvement Plan, WSD Strategic Plan and District/Campus Profiles. Division staff also provides monthly, annual and special request reports to WSD regional offices, the TDCJ, the Texas Education Agency (TEA) and various other governmental agencies. These reports depict the campus, regional and district performance of the WSD.
The Operational Support Compliance Specialists are responsible for all education and recreation program audits of TDCJ Correctional Institutions Division facilities and privately contracted facilities in the state in accordance with a three-year scheduled Operational Review cycle established by the TDCJ. The compliance specialists perform desk audits for all facilities not visited during the current year.
The Continuing Education Department, overseen by the Division of Operational Support, is responsible for supervising Post-Secondary and Recreation programs and the Radio and Television Department. Continuing Education programs are designed to meet the post-secondary needs of an eligible offender population and address performance measures and riders that are legislatively mandated.
The Recreation program, overseen by the Continuing Education Department, promotes offender wellness through physical activity as well as serving as a viable management tool for facility administrators. Offenders at each TDCJ and privately contracted facility are afforded the opportunity for prescribed amounts of daily out-of-cell recreation time commensurate with their custody level. Approved exercise equipment and supplies are provided and maintained in gymnasiums, on outdoor recreation yards and in a variety of special recreation areas designed for offenders who are administratively segregated from other offenders. Television viewing and table games are provided in housing area dayrooms. Offenders are also allowed to engage in basic arts and crafts activities, read books and magazines that are provided for sedentary purposes, or listen to FM radio programming. Structured programs are also provided through intramurals, free world interaction through recreational activities and craft shop participation where crafts are sold for profit. Separate recreation plans are available to offenders at facilities for treatment or youthful offender programs.
WSD employs certified counselors to provide a comprehensive guidance program. The counselors provide program information to potential students and enroll eligible students in appropriate educational programs. Counselors maintain career information centers, provide career guidance activities, and assist offenders with the development of career path plans to enable them to make informed educational and occupational choices. In addition, counselors coordinate the administration of standardized educational achievement tests, coordinate and administer the GED tests, and administer the vocational interest and aptitude tests. They also assist students in developing problem solving skills, communication skills, self-awareness, and stress coping abilities.
Tests of Adult Basic Education (TABE) are administered to all incoming TDCJ offenders to determine each offender’s educational level. In addition, offenders enrolled in WSD academic programs are tested periodically throughout the school year to monitor student progress. Offenders also participate in an assessment of vocational aptitude and interest prior to enrollment in Career and Technical Education programs.
Windham serves as a testing center for the General Educational Development (GED) program.